We accept Visa, MasterCard, American Express, Discover, AmazonPay and PayPal.
In most cases, we are not able to cancel or update an order due to the high volume of orders we receive. However, please contact our customer service department and we will do our best to help you with any changes or cancellations you would like to make.
After your order is prepared for shipping, we will send you an email with a tracking number that will allow you to monitor the shipment of your order. Once the carrier is in possession of your order, it is consider shipped. Carriers typically scan the shipments within 24 hours of pickup. You will also receive a delivery confirmation once your order has been delivered.
Yes. We now ship worldwide via DHL.
You can use your FedEx, USPS or DHL tracking number to track your order. Please contact carriers directly regarding delays or delivery issues. If you do not know your tracking number, please email: email@example.com and we can provide it for you.
Yes. We guarantee our merchandise to be free of manufacturing defects. In the rare case that a product is defective, you can return or exchange it within 30 days of the date of purchase at no additional cost. We reserve the right to determine whether or not the product has a manufacturing defect.
Yes, as long as the product has not been worn and the tags are still attached. Please initiate your return within the 30 Day return period. We offer free returns for US orders on all items, with the exception of items that are listed as final sale. Please view our shipping and returns page for our full return policy.
To initiate your return just visit: https://splits59.happyreturns.com/
Enter the email address associated with your order and follow the instructions to download your prepaid return label. Once you initiate your return you will also have the option to make an exchange. Your exchange order will ship out once your return is received, provided inventory is available.
All EBY Underwear items are Final Sale.
Tropic of C Returns: Items must be unworn in their original condition including tags, polybags and hygiene seals. No exceptions. Please contact firstname.lastname@example.org for authorization.
You will have the option to make an exchange when you initiate your return. Exchange orders are shipped out once the return is received. If you need to receive a replacement item quickly, please initiate a return and make a new purchase instead.
Absolutely! Just email email@example.com with your order number and the item(s) you want to repurchase.
Tip #1: Avoid heat. Wash in cold water with mild detergent. Use the “air dry” setting on your dryer or lay it flat to dry. If you must use heat, select the lowest heat setting possible. Never iron garments with mesh or special prints.
Tip #2: Wash with like pieces. If possible avoid mixing non-performance fabrics (i.e. jeans, sweaters, towels, etc.) with your performance pieces. Non-performance fabrics can be abrasive or release additional fibers that will damage your workout clothes. If separate loads are not possible, try turning your Splits59 pieces inside out. Better yet, wash them inside a lingerie bag to protect them from abrasive fabrics.
There are a few ways to subscribe to receive our product and promotion updates; you can sign up for our emails, like us on Facebook and follow us on Instagram
Yes. You can find a link to our size chart on each product page under the product description.
Splits59 is carried at over 300 exclusive retailers across the country.
Yes. We offer discounts to certified fitness professionals (personal trainers, instructors, nutritionists, etc.) through our FITPRO program.
Splits59 signifies the power of a single second and the driving will to beat the tick of a stopwatch to :60. Our company’s name represents the fuel in a woman to push herself to grow stronger, run faster, and push harder.