Q: Which payment options do you accept?
A: We accept Visa, MasterCard, American Express, Discover, and PayPal.
Q: Is my personal and credit card information safe on your site?
Q: Can I change or cancel my order after it has been placed?
A: Possibly. Please contact our customer service department and we will see if we can help you with any changes or cancellations you would like to make.
Q: How do I know if my order has been shipped?
A: After your order is shipped, we will send you an email with a tracking number that will allow you to monitor the shipment of your order. You will also receive a delivery confirmation once your order has been delivered.
Q: Do you ship internationally?
A: Yes. We now ship worldwide.
Q: Do you have a quality guarantee?
A: Yes. We guarantee our merchandise to be free of manufacturing defects. In the rare case that a product is defective, you can return or exchange it within 30 days of the date of purchase at no additional cost. We reserve the right to determine whether or not the product has a manufacturing defect.
Q: Can I return something if I am dissatisfied?
A: Yes, as long as the product has not been worn and the tags are still attached. We offer free returns on all items, with the exception of items that are on sale, clearance, or final sale. Please view our shipping and returns page for our full return policy.
Q: Do you have any good tips for washing/drying my Splits59 items?
A: Tip #1: Avoid heat. Wash in cold water with mild detergent. Use the “air dry” setting on your dryer or lay it flat to dry. If you must use heat, select the lowest heat setting possible. Never iron garments with mesh or special prints.
Tip #2: Wash with like pieces. If possible avoid mixing non-performance fabrics (i.e. jeans, sweaters, towels, etc.) with your performance pieces. Non-performance fabrics can be abrasive or release additional fibers that will damage your workout clothes. If separate loads are not possible, try turning your Splits59 pieces inside out. Better yet, wash them inside a lingerie bag to protect them from abrasive fabrics.
Q: What is List59?
A: List59 is our email distribution list. Members of List59 will be the first to know about new products, promotions, and sales.
Q: How do I find out about new products and promotions?
A: There are a few ways to subscribe to receive our product and promotion updates; you can sign up for List59, like us on Facebook, follow us on Twitter, and follow us on Instagram
Q: Do you have a size chart?
A: Yes. You can find a link to our size chart on each product page under the product description.
Q: Where can I purchase Splits59 clothing?
A: Splits59 is carried at over 300 exclusive retailers across the country.
Q: Do you offer gift certificates?
A: Yes. Click Here to purchase your gift certificate.
Q: Who are the FITPRO and FITPRO ELITE?
A: The FITPROS and FITPRO ELITE are an elite group of hand-picked athletes and fitness professionals. They help test-drive our garments and incorporate Splits59 style into their daily workout routines.
Q: Do you offer discounts to personal trainers and fitness professionals?
A: Yes. We offer discounts twice per year to certified fitness professionals (personal trainers, instructors, nutritionists, etc.) through our FITPRO program.
Q: What does “Splits59” mean?
A: Splits59 signifies the power of a single second and the driving will to beat the tick of a stopwatch to :60. Our company’s name represents the fuel in a woman to push herself to grow stronger, run faster, and push harder.