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Shipping & Returns

GENERAL INFORMATION

Orders placed on Splits59.com are shipped Monday through Friday.  Orders placed before 1:00 PM PST are typically shipped out the same day.  Orders placed after 1:00 PM PST are normally shipped the next business day.
US SHIPPING

We offer Free USPS Shipping on all US orders
Additionally your can select from  four UPS shipping options in the Continental US:

  1. UPS GROUND (2-7 business days)
   
  1. UPS 3 DAY SELECT
    Order must be placed before 12:00 PT.
  1. 2ND DAY AIR
   Order must be placed before 12:00 PT.
  1. NEXT DAY AIR SAVER
   Order must be placed before 12:00 PT.
  • Pricing for all other options will vary by weight and destination.
  • Shipments to Alaska & Hawaii will be sent via US Mail.
  • Splits59 does not ship on weekends or holidays.
  • Please provide a secure shipping address to receive deliveries. UPS and USPS policy is to leave packages if receiver is not present. Splits59 is not responsible for items that may be stolen from an unsecured delivery address. 


INTERNATIONAL SHIPPING

We currently offer shipping worldwide.

We offer two International shipping options via USPS.

  1. International First Class Mail – (delivery time varies) 
    Please pay duties/taxes upon request to your home country to ensure prompt delivery. (Available for orders under 4lbs and with a prediscount value of $400 or less)

Includes Delivery Confirmation.

  1. International Priority Mail –  (6-10 business days)
    Please pay duties/taxes upon request to your home country to ensure prompt delivery.

Includes tracking and Delivery Confirmation, Price varies.


  • *Note International First Class shipping is not available for orders over 4lbs or $400.
  • Please note shipping times may vary by country and are not guaranteed.
  • Customer is responsible for all local import duties and taxes.
  • Free shipping does not apply to international orders.

To inquire about shipping to countries that are not listed above, please send an email to customerservice@splits59.com.  

DELIVERY SERVICES

  • US Orders under $300 are shipped with delivery confirmation, but not signature confirmation.
  • US Orders over $300 are shipped with signature confirmation. You may waive this service by contacting customerservice@splits59.com immediately after placing your order.
  • Once delivery is confirmed, orders can not be reshipped or refunded. Splits59 is not responsible for packages that are stolen from the confirmed delivery location.
  • Shipments returned to Splits59 as undeliverable may incur additional shipping fees to resend.

    RETURNS POLICY
    You’ll be happy to know that returns on US Orders initiated within 30 days of shipment do not require preauthorization.

    1. To initiate your return simply visit splits59.returnly.com
    2. Enter your order number to activate automatic authorization along with a prepaid shipping label.
    Please Note: Your return label will expire 30 Days from the date the order was shipped.  We cannot accept the return after that time. Unauthorized returns will be sent back to you.


    Original shipping is not refundable.

    ELIGIBLE ITEMS
    We want you to be completely happy with your Splits59.com purchase. Keep the following eligibility requirements in mind when making your return.

    1. All returned items must be clean, unworn, unwashed, unaltered and in saleable condition. All tags must be attached and all original packaging included.
    2. All returned items will be inspected upon receipt by our warehouse. If products 
      are not in resalable condition your return will be denied.  The items will be 
      returned to you and return shipping will apply.
    3. We do not accept returns or exchanges on items that were purchased on sale, discounted with promotional codes of 35% or more, or items that are marked as “FINAL SALE” unless otherwise noted.


    INTERNATIONAL RETURNS
    Making a return on an international order is simple. Email customerservice@splits59.com to notify us of your return within 10 days of receipt. Ship your order via a carrier that provides tracking to the address below.

      Please send all returns/exchanges to:
      Splits 59 Returns Processing
      2045 Violet St
      Los Angeles, CA 90021
      USA

      Original shipping is not refundable.

      RETAIL PURCHASE RETURNS
      Splits59 corporate offices and Splits59.com does not accept returns of items purchased at retail locations for any reason. All returns must be made at the retail store where the garment was originally purchased. The return policy of the retailer will apply.

      EXCHANGES
      To ensure that you receive your new items as quickly as possible, please place a new order at splits59.com.

      We will process the returned items according to our normal return policy

       

      Search Splits59
      Accelerate Capri - Black
      Aim Tank - Black
      Alley L/S Tee - Black
      Alley L/S Tee - Lt. Heather Grey
      Anchor 7/8 Tight - Auburn/ Black Stripe
      Anchor 7/8 Tight - Black/ Multi Stripe
      Anchor 7/8 Tight - Dk Heather/ Multi Stripe
      Apres Sweatpant - Black
      Ashby Tank - Army
      Ashby Tank - Black
      Ashby Tank - Dk. Heather Grey
      Ashby Tank - Dk. Heather/ Lt. Heather Grey
      Ashby Tank - Lt. Heather Grey
      Ashby Tank - Navy
      Ashby Tank - Sol
      Ashby Tank - White
      B. Ball Reversible Bomber Jacket - Black
      Bandit Tank - Black
      Bandit Tank - Harbor
      Bandit Tank - Lt. Heather Grey
      Bandit Tank - White
      Bandit Tank - White/ Multi Peace
      Bardot 7/8 High Waist Tight - Army
      Bardot 7/8 High Waist Tight - Black
      Bardot High Waist Tight - Black
      Bardot High Waist Tight - Heather Grey
      Base High Waist Tight - Harbor
      Bonus High Waist Tight - Black
      Cannon Tight - Harbor/ Sol/ Off White
      Cool Down Pant - Black
      Deux Crop Pullover - Harbor
      Distance Tight - Black/ Marigold
      Distance Tight - Hawthorne/ White
      Dugout Full Zip Jacket - Army
      Dugout Full Zip Jacket - Off White
      Edge Pullover - Dk Heather/ Multi Stripe
      Epic 7/8 - Black/ White Jacquard
      Fly Crop Tank - Black
      Fly Crop Tank - Harbor/ Off White
      Focus Bra - Army
      Focus Bra - Black
      Force Tight - Black/ Auburn/ Powder Blue
      Force Tight - Navy/ Kelly/ White/ Black
      Fuel Capri - Black/ Lt. Heather/ Midnight
      Gift Card
      Half Pipe High Waist Tight - Black
      Home Run 7/8 Tight - Harbor/ Black/ Off White/ Sol
      Icon Sweatpant - Black
      Incline Tight - Black
      Jarvis Bra - Black
      Jordan Tight - Black/ Off White/ Sol
      Jordan Tight - Hawthorne/ Black/ Heather/ Marigold
      Jordan Tight II - Black
      Kym Tight - Black
      Kym Tight - Heather Grey
      Layover Pullover - Black
      Loren Seamless Bra - Army
      Loren Seamless Bra - Black
      Loren Seamless Bra - Black/ Off White
      Loren Seamless Bra - Chevron
      Loren Seamless Bra - Heather Grey
      Loren Seamless Bra - White
      Mile Tank - Black
      Motion Bra - Black/ White Jacquard
      Motion Bra - Harbor/ Off White
      Nova Capri - Black
      Nova Capri - Lt. Heather Grey
      Official Layering Tee - Black/ Off White
      Official Layering Tee - Off White/ Army
      Pace Half Zip Pullover - Black
      Parachute Tank - Black
      Parachute Tank - Heather Grey/ Off White
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      Raquel Flared Tight (Long) - Heather Grey
      Raquel Flared Tight (Short) - Black
      Raquel Flared Tight (Short) - Heather Grey
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      Sinker Tight - Roulette/ Lt. Heather Grey
      Slope Tank - White/ Auburn
      Speedplay Tight - Black/ Marigold
      Sprint Short - Army/ Off White
      Sprint Short - Black/ Off White
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      Strike 7/8 Pant - Army
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